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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Patrick Shafer

August 5, 2026

5  out of  5
rating by Patrick Shafer
"Friendly staff and a pleasure to work with. They follow-up when they said they would. Helped me find a long-lost policy and get it caught-up. Very knowledgeable about insurance and easy to talk to."
We responded:
"Hi Patrick, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Lisa Ross’s team.  Please reach out to us if any questions come up!  - Lisa Ross’s Insurance Team "
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James Golo

August 3, 2026

5  out of  5
rating by James Golo
"Wonderful company….."
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Rhonda Brian White

August 2, 2026

5  out of  5
rating by Rhonda Brian White
"Ariana was very kind and professional, reviewing and covering all parts of both my auto and renters policy.
I know her from church and she was as welcoming and pleasant helping with my policy as she is with visitors and members of our church.

Update*8/2/26*
I was very pleased that Ariana was able to help me get my auto policy reinstated when I fell behind. She and Lisa Ross' agency really are like good neighbors."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Lisa Ross’s Team. "
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David

July 31, 2026

5  out of  5
rating by David
"My insurance agent deserves all the beers in the world. She put $200 back in my tattoo fund every month while giving me better coverage than Progressive! Get her digits, I did!!"
We responded:
"Thanks so much for the amazing review, David! We really appreciate your support here in Buckeye. Just reach out anytime if you need us - we’re here for you. "
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Amanda Bryant

July 31, 2026

5  out of  5
rating by Amanda Bryant
"Ariana blew us away with her professionalism and courtesy to help us insure our home and auto. She’s even helping us secure life insurance so my babies are taken care of. Thank you for everything you did for my family!"
We responded:
"Thank you for the 5-star review of Lisa Ross’s team - we really appreciate your kind words! "
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Lou Adler

July 30, 2026

5  out of  5
rating by Lou Adler
"HAVE BEEN A CLIENT OF THE LISA ROSS STATE FARM AGENCY FOR MANY YEARS. THEY HAVE ALWAYS BEEN ATTENTIVE IN ANSWERING MY QUESTIONS AND NEEDS. THEIR PERSONNEL ARE VERY KNOWLEDGABLE WITH ALL TYPES OF INSURANCE WHICH ALWAYS PUTS US AT EASE. SPECIAL THANKS TO TARA, LANA, LAURA. THEY ARE THE BEST"
We responded:
"Lou, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Buckeye. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Lisa Ross and Team "
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Ariana Thorpe

July 30, 2026

5  out of  5
rating by Ariana Thorpe
"Kyle made switching to State Farm incredibly easy from start to finish. He answered all my questions, handled everything quickly, and helped me save money on my insurance. The whole process was smooth and stress-free. I highly recommend Kyle to anyone looking for great service and real savings!"
We responded:
"Thank you for sharing your positive experience! We're so glad Christina was able to help you get the perfect coverage and save you money. We appreciate your feedback and are here whenever you need us!"
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Rafael Barron

July 29, 2026

5  out of  5
rating by Rafael Barron
"Siwmpre me ayuda la muchacha Nuvia es muy paciente y amable graciad por todo"
We responded:
"Rafael, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Andy David

July 29, 2026

5  out of  5
rating by Andy David
"I had a great experience with Ariana. The team was professional, helpful, and made the entire insurance process simple and stress-free. They took the time to answer my questions, explain my options, and make sure I had the right coverage for my needs.

I really appreciate the excellent customer service and the way they treat their clients with care and respect. I would highly recommend Ariana to anyone looking for a reliable insurance team that truly puts customers first."
We responded:
"Thank you so much for the 5-star rating, Andy! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Lisa Ross "
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Kyle Thomas

July 29, 2026

5  out of  5
rating by Kyle Thomas
"Tara Carter Thomas is the best help and a great spirit"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Buckeye to know you had such a great experience with us. "
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Robert Aaron Williams

July 29, 2026

5  out of  5
rating by Robert Aaron Williams
"Nuvia is awesome"
We responded:
"Thanks for the awesome review Robert! "
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Gloria Haro

July 7, 2026

5  out of  5
rating by Gloria Haro
"Thank you and your TEAM for all that you do! Thankful for the great experience, your service is always greatly appreciated. Thank you for being helpful, accomodating, understanding and always willing to help. Really recomend this specific location for all of there great work and intentions.
Lana, thank you a bunch!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Lisa Ross’s Team. "
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mike mcmichael

July 3, 2026

5  out of  5
rating by mike mcmichael
"From the moment I contacted Lisa Ross Insurance Agencies as a brand-new customer, I knew I was in great hands.

Moving from Canada, I wasn't sure what to expect when arranging insurance in the U.S., but the entire team made me feel welcome, comfortable, and confident right from the start. They took the time to understand my situation and created a protection package that was customized specifically for my needs. Even better, the pricing was exceptionally fair and very reasonable.

What truly sets Lisa Ross Insurance Agencies apart is what happened after I became a customer. Their follow-up letters, check-in emails, and genuine concern for my satisfaction made me feel like a valued person—not just another policy number. That kind of personal service is becoming increasingly rare, and it's something I sincerely appreciate.

It's refreshing to find a company that genuinely cares about its clients and takes pride in building lasting relationships instead of simply making a sale. You can tell they value honesty, integrity, and exceptional customer service in everything they do.

I can recommend Lisa Ross Insurance Agencies without hesitation. If you're looking for an insurance agency that offers outstanding service, personalized attention, fair pricing, and truly cares about its customers, give them the opportunity to earn your business. I believe you'll be just as impressed as I have been.

Thank you to everyone at Lisa Ross Insurance Agencies for making what could have been a stressful experience so easy and enjoyable!

Mike & Darci McMichael
Buckeye Az
Sun City Festival"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Lisa Ross’s Team. "
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Ivan Morales

June 30, 2026

5  out of  5
rating by Ivan Morales
"Shani provided exceptional customer service from start to finish! She was friendly, professional, and took the time to explain everything in a way that was easy to understand. She made the entire insurance process smooth and stress-free, and I truly felt like she had my best interests in mind. It's clear that she genuinely cares about her clients and goes above and beyond to help. If you're looking for someone who is knowledgeable, patient, and reliable, I highly recommend working with Shani at State Farm!"
We responded:
"Thank you for taking the time to leave such a great review, Ivan. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Erika Ybarra

June 30, 2026

5  out of  5
rating by Erika Ybarra
"So happy that I was able to walk in to my local State Farm Lisa’s Ross office and was instantly assisted. I needed a renters policy asap. The young lady wrote my policy and we also discussed life and health insurance. I never knew how much I didn’t know about Life insurance, I will be coming back next week to finalize a policy. I highly recommend this office for all your insurance needs!!!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Lisa Ross’s Team. "
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Linda Riccio

June 19, 2026

5  out of  5
rating by Linda Riccio
"I called the Agency to get a quote for auto, and possibly home insurance. The agent responded to my request the same day, gathered all the pertinent paperwork and I had quotes with multiple alternatives by the 2nd day. The agent was personable and cared about my needs, not simply to sell a policy. I have confidence in the products and the agency to meet my needs now and in the future. Plus, I saved several hundred dollars!"
We responded:
"Thank you for your kind review of State Farm Agent Lisa Ross’s Team. We appreciate it!"
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James Fields

June 16, 2026

5  out of  5
rating by James Fields
"Called in a claim for my windshield. 5 minutes later the glass co called to schedule an appt. 2 hours later my new windshield was finished being installed. Ariana is doing a great job handling all my question about my new auto/renters policy."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Linda Bussard

June 8, 2026

5  out of  5
rating by Linda Bussard
"I had the pleasure of working with Amanda Preston she provided detailed and precise quotes for my insurance needs. She was extremely professional and very accurate in her work. I called the office and was insured within hours. Thank you for the
wonderful service."
We responded:
"We appreciate your review, Linda. We are so happy that you had such a wonderful experience with State Farm Agent Lisa Ross’s Team here in Buckeye ! "
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michael m

May 30, 2026

5  out of  5
rating by michael m
"Ariana, was extremely helpful and experienced.
Made changing insurance companies easy and stress free."
We responded:
"Thank you for the amazing review, michael! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Theresa Mariscal

May 29, 2026

5  out of  5
rating by Theresa Mariscal
"Thank you for such great service"
We responded:
"Wow, thank you for the 5-star review, Theresa! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Rafael Madrigal

May 29, 2026

5  out of  5
rating by Rafael Madrigal
"My wife and I have been with State Farm Insurance since the 90's and her parents since long before then. Our last agent retired and we were lucky to find Lisa Ross. Since then we have been working with an amazing member of her team by the name of Nuvia Najera. Nuvia has went over and made improvements on our car and home policies. We have just recently added life insurance policies for my wife and I along with our 3 adult children. Nobody can come close to not only the price and coverage but more importantly the customer service that Nuvia Najera has provided for us! She has answered and explained all questions that I have about the options with our policies to the point where I feel that I am possibly driving her crazy! Ha ha! Nuvia has been so very nice and professional! We look forward to hopefully being able to be with the Lisa Ross State Farm team until she retires! Thank you!"
We responded:
"Rafael, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Larissa Castillo

May 21, 2026

5  out of  5
rating by Larissa Castillo
"Amazing customer service and quick with answers! Loved the outcome for great low priced insurance!! Would definitely recommend entrusting all needs through State Farm!"
We responded:
"Larissa, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Lisa Ross’s Team is just a call or email away!"
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Frank Edgar

May 16, 2026

5  out of  5
rating by Frank Edgar
"Tara was very professional, well informed, and very kind. Great job!"
We responded:
"We are grateful for your 5-star review, Frank! Thanks for taking a moment to share your positive rating of State Farm Agent Lisa Ross’s Team here in Buckeye . "
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Josepha Flores

May 11, 2026

5  out of  5
rating by Josepha Flores
"I have been working with Tara Carter the agent, she is so patient and has done a great job with my confusion but she took real good care of of me. Thanks 🙏🏻 JCFlores"
We responded:
"Thanks so much for the amazing review, Josepha! We really appreciate your support here in Buckeye . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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J Val

May 6, 2026

5  out of  5
rating by J Val
"Our policy had just renewed but we bought a new vehicle that we needed to add. Tara was extremely helpful in not only adding our new vehicle and getting us discounts, but also explaining every step of the process. We are very happy with her service!"
We responded:
"Thank you so much for the 5-stars, J! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "