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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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keith johnston

May 1, 2025

5  out of  5
rating by keith johnston
"It was an absolute pleasure working with Christina, on my insurance. She was professional, courteous and knowledgeable. I would recommend Lisa Ross Agency to anyone that needs insurance!"
We responded:
"Thank you for your fantastic review! We’re so glad to hear that Christina provided you with exceptional service. Her professionalism and expertise are what we aim for at Lisa Ross Agency. We truly appreciate your recommendation and look forward to helping you with your insurance needs in the future!"
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Clinton Booze

April 28, 2025

5  out of  5
rating by Clinton Booze
"Christina Williams was amazing to work with! She made switching my insurance from one vehicle to another super easy and stress-free. She was super helpful, quick, and really took the time to make sure everything was right. Definitely appreciate her help!"
We responded:
"Thank you so much for your kind words! 🌟 We're thrilled to hear that Christina made your insurance switch a breeze! 🚗✨ Her dedication to providing quick and helpful service truly shines, and we're glad she took the time to ensure everything was perfect for you. Your appreciation means the world to us! If you ever need anything else, don't hesitate to reach out. 😊👍"
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Anthony Aragon

April 24, 2025

5  out of  5
rating by Anthony Aragon
"What an amazing experience that Nuvia provided me. She made it extremely easy to get a quote and transition from my old insurance company. Not only that but she saved me more than half what I was spending on my previous insurance company. I highly recommended reaching out to see what she could be saving for you and your family."
We responded:
"Thank you so much for your wonderful review! We’re delighted to hear that Nuvia provided you with such an amazing experience and made the transition to your new insurance seamless. 🌟 It’s fantastic that she was able to save you more than half of what you were spending before! We truly appreciate your recommendation and are here to help anyone looking to explore their insurance options. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. 💬"
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lucy Godoy

March 1, 2025

5  out of  5
rating by lucy Godoy
"My experience was excellent I was helped by Nuvia Najera. She was very professional and polite very helpful. She answered all my questions I had super customer services from her. Several people From my family change to your insurance y refereed them to go with Nuvia and she convenved them to get your insurance. Thank you for having such of professional personal at your office !!!"
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Teodora Coon

February 24, 2025

5  out of  5
rating by Teodora Coon
"Best insurance option offer the most discounts and affordable quote"
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Ashtyn Elysee

February 24, 2025

1  out of  5
rating by Ashtyn Elysee
"This place has owed me nearly $600 for a year because I sold my house. I’ve asked for a check several times and they tell me I’ll get it in 14 business days and I have yet to receive it. They refuse to send it to my bank account or apply it as a credit to my monthly insurance. I’m starting to believe they’re scamming me. Go to a different State Farm branch, because they’re not going to give you any money owed to you."
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Bryan Gamez

February 12, 2025

5  out of  5
rating by Bryan Gamez
"I had a wonderful experience getting my insurance changed to State Farm. Carlos Rodriguez found me a better rate than the previous insurance company for both auto and home. I’m fortunate to have gotten the seamless butter smooth transition I got. Definitely recommend"
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Oscar Garza

February 2, 2025

5  out of  5
rating by Oscar Garza
"We were up for our annual insurance renewal and we went with State Farm. Nuvia Najera helped my family with the best quotes. She made everything so easy and flawless. Thank you Nuvia for being so professional!"
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Ricardo Sauceda

January 31, 2025

5  out of  5
rating by Ricardo Sauceda
"Ya tengo algunos años con mi aseguransa Y todo el tiempo me atiende Nuvia Muy buena atención por parte de eya Gracias por ser tan atenta con sus clientes"
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Rudy Endsley

January 31, 2025

5  out of  5
rating by Rudy Endsley
"Nuvia is a superstar and I appreciate her knowledge and kindness, if you are shopping your insurance make sure you call and ask for her."
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Jennifer Shortt

January 30, 2025

5  out of  5
rating by Jennifer Shortt
"Very pleased with the service Orlando provided! He was very diligent in ensuring my lender had the correct information for my new homeowner's policy. I was with USAA for over 25 years! Not only am I getting better rates for my home + auto policies at State Farm, but the customer care and support at State Farm is TOP TIER! Highly recommend! Ask for Orlando! (10 STARS)"
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alma larios

January 8, 2025

5  out of  5
rating by alma larios
"We have been with State farm for almost two years. We have been helped with adding vehicles to our policy and bundling our home insurance. Danielle has been such a great help and the State Farm team. Danielle has answered all my questions and goes above and beyond to help. Recommend Lisa Ross State Farm Team!!"
We responded:
"Alma, thank you for the wonderful review and recommendation. We look forward to helping with all your insurance needs. -Lisa and Team."
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nini riv

December 31, 2024

5  out of  5
rating by nini riv
"I changed insurance companies, and I am very thankful that my agent took the time to explain the details of my new policy. Carlos Rodriguez was professional, knowledgeable, and patient with all my questions. Thank you!"
We responded:
"Nini, thank you for letting others know about your experience with our office. Your friendly State Farm team is always here to help! -Lisa and team"
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Debby Haskell

October 8, 2024

5  out of  5
rating by Debby Haskell
"I called State Farm for a quote on insurance coverage for our home and cars. I was lucky to get Carlos Rodriguez. Besides saving me a significant amount of money, he is outstanding!!! Very professional, knowledgeable, honest and kind. He answered all my questions and took all the time I needed to make sure I have sufficient coverage. He did not try to get me coverage for anything I didn’t need either. Call Carlos. He is wonderful."
We responded:
"Thank you for the 5 star review, Debby. I am so happy to hear that Carlos is outstanding and was able to save you a significant amount of money!! We are here for all your insurance needs. Lisa and Team"
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Juvel Moreno

September 28, 2024

5  out of  5
rating by Juvel Moreno
"Le quiero dar las gracias a la señorita Nuvia. Ella me explicó muy bien las coberturas y me ayudó con asegurarme qué estuviero cubierto en caso de cualquier cosa. Era muy atenta y me ayudó ahorar dinero. Muchas gracias! Yo recomendaría la ayuda de Nuvia para todos!"
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Nadina Saenz

September 28, 2024

5  out of  5
rating by Nadina Saenz
"Eduardo, thank you so much for taking your time and explaining everything to us as most agents do not do what you do, I appreciate you for that!"
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Life with Val ,

August 22, 2024

5  out of  5
rating by Life with Val ,
"Thank you Eddie for helping my husband & I with the auto insurance your willingness to help us find the best alternatives demonstrates you truly have best interest for us as clients! Been with them for over 5 years & with multiple insurances. The team here has always been professional, friendly & customer satisfaction is a 10/10. Thank you!"
We responded:
"Thank you for the excellent review, Val! We love hearing stories like yours! Thank you for the feedback and for trusting our team with your insurance needs for over 5 years! - Lisa"
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Bella Pineda

August 1, 2024

5  out of  5
rating by Bella Pineda
"Lucky I called this location. Nuvia IS amazing! Very knowledgeable and patient. Outstanding customer service, this kind of service is hard to find. Thank You Nuvia!"
We responded:
"Bella, thank you so much for the five-star review!! Nuvia and the team are happy to help. Thank you for your business. - Lisa"
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Jordan Parra

July 31, 2024

5  out of  5
rating by Jordan Parra
"Orlando was super helpful and gave me so much good information"
We responded:
"Thank you for the review, Jordan! We are happy to hear Orlando delivered five-star service. Thank you for sharing! - Lisa"
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Chelsea Jean

July 31, 2024

5  out of  5
rating by Chelsea Jean
"Nuvia was so knowledgeable and sweet. She was patient while explaining all my options and answering my many questions. It’s nice to do business with someone who is personable and enjoys helping others. Well done!!"
We responded:
"Thank you so much for the kind review. Nuvia and the team are always here to make your insurance experience a positive one. Lisa"
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Melissa Morales

June 27, 2024

5  out of  5
rating by Melissa Morales
"Nuvia is an agent that I have been working with she is very knowledgeable and supportive. When I was looking for a new policy she was able to assist me throughout the entire process. She was also able to answer all my questions and soo many emails. If you are looking for a quote or a new policy I would definitely recommend this office."
We responded:
"Thank you, Melissa, for the kind words. I am so happy Nuvia was able to help you with your insurance needs."
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Alan Parra

May 31, 2024

5  out of  5
rating by Alan Parra
"Nuvia was extremely helpful, would definitely recommend."
We responded:
"Hi Alan, thank you for taking the time to share your experience. We truly appreciate your support and look forward to helping with your insurance needs for many years to come."
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Michael Buquicchio

May 30, 2024

5  out of  5
rating by Michael Buquicchio
"Jeremy was a great help and super professional!"
We responded:
"Thank you for sharing your experience, Michael! We love hearing stories like this and appreciate you choosing us for your insurance needs. - Lisa "
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beretta 19

May 21, 2024

5  out of  5
rating by beretta 19
"Good people and insurance"
We responded:
"Thank you for your kind words and taking the time to share your experience with our office. We appreciate your business and look forward to working with you for many years to come!"
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Vinny Bisquick

April 30, 2024

5  out of  5
rating by Vinny Bisquick
"Happy with the service for my grandma provided by Jeremy Johnson."
We responded:
"Hi Vinny, thank you for taking the time to share your experience with us! We are so grateful for your kind words. Hearing Jeremy provided service for your grandma's insurance needs warms our hearts. Please don't hesitate to reach out with any questions or concerns. We are here every step of the way!"