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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Randy Patrick

October 22, 2026

5  out of  5
rating by Randy Patrick
"Ariana was very courteous and helpful. Would recommend her anytime."
We responded:
"Randy, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Lisa Ross and Team "
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Joann Vaughn

October 16, 2026

5  out of  5
rating by Joann Vaughn
"Agent: I so appreciate dealing with Arian. Ariana was extremely helpful resolving my issue. I've never dealt with an insurance agent that was so pleasant and courteous and respectful. She's the best. Her customer service is fastastic. Your agency is very fortunate to have such a great person working for you. Kudos to Ariana.
Blessings, Joann Vaughn for Eric Vaughn."
We responded:
"Joann, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Ashley

October 15, 2026

5  out of  5
rating by Ashley
"We have been with them We’ve been with this agency for over two years, and I honestly wouldn’t want to go anywhere else. They’ve always been so helpful and even take the time to ask about my kids. Sure, they’ll offer additional products—that’s part of their job—but I’ve never felt pressured. If I pass on something, they’ll offer to send the information so I can look it over when I have time, and leave it at that. That kind of service is why we’ve stayed and why I don’t plan on switching."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Jim Dougal

October 14, 2026

5  out of  5
rating by Jim Dougal
"excellent service, excellent care!!! will recommend to any friends"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Buckeye. "
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Aley Márquez

October 12, 2026

5  out of  5
rating by Aley Márquez
"Shani me atendió muy bien, muchas gracias."
We responded:
"Thanks so much for the amazing review, Aley! We really appreciate your support here in Buckeye. Just reach out anytime if you need us - we’re here for you. "
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Taji Lindsay

October 9, 2026

5  out of  5
rating by Taji Lindsay
"I absolutely love working with Tara a service specialist at State Farm. She is always so helpful and kind whenever I need assistance. Definitely recommend this State Farm."
We responded:
"Thanks so much for the fantastic rating, Taji! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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michael m

October 8, 2026

5  out of  5
rating by michael m
"Ariana, was extremely helpful and experienced.
Made changing insurance companies easy and stress free."
We responded:
"Thank you for the amazing review, michael! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Mable Collins

October 6, 2026

5  out of  5
rating by Mable Collins
"Good experience very helpful"
We responded:
"Mable, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Deon Carter

October 6, 2026

5  out of  5
rating by Deon Carter
"Amanda was 10 out of 10 extremely patient and professional"
We responded:
"Thank you for the 5-star review of Lisa Ross’s team - we really appreciate your kind words! "
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Alicia Uriarte

October 1, 2026

5  out of  5
rating by Alicia Uriarte
"Exelente servicio y las Agentes Muy amables Nuvia nos ayudo mucho a buscar lo mejor para nuestra familia y esta al pendiente de nosotros siempre que ocupamos algo . Muchas gracias recomiendo al 100%."
We responded:
"Hi Alicia, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Buckeye.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Lisa Ross "
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Rita

September 30, 2026

5  out of  5
rating by Rita
"Shopped around and State Farm was by far the best coverage and price for my auto and home insurance. Amanda in the Surprise office was very helpful and knowledgeable. She made the whole process easy and was a pleasure to work with."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Lisa Ross’s team. "
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Nayali Rosales

September 30, 2026

5  out of  5
rating by Nayali Rosales
"Clariss helped me find the right coverage I needed and explained everything so i could understand. She was so nice and helpful definitely recommending to others!"
We responded:
"Hi Nayali, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Lisa Ross’s team.  Please reach out to us if any questions come up!  - Lisa Ross’s Insurance Team "
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Ryan Hellman

September 26, 2026

5  out of  5
rating by Ryan Hellman
"Tara Carter was very sweet"
We responded:
"Thank you for your kind words! We truly agree—Christina is wonderful. We're here to support you, so please don't hesitate to reach out if you need anything at all."
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Evelyn Long

September 25, 2026

5  out of  5
rating by Evelyn Long
"I was with another insurance that was getting more expensive. I was searching for others & Ariana from State Farm immediately reached out to me & not only gave me a cheaper quote but also was able to include renters insurance. And both my auto & renters insurance are cheaper than the previous company I was with. I am extremely grateful for her kindness & that she took the time & patience to help me."
We responded:
"Hi Evelyn, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Lisa Ross, Your State Farm Agent "
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Debbie

September 15, 2026

5  out of  5
rating by Debbie
"Ariana was wonderful to work with, helpful and patient with me.
She found a way to get me what I needed at a price I could afford."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Lisa Ross’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Tiffany Martin

September 10, 2026

5  out of  5
rating by Tiffany Martin
"I worked with Kyle he was very helpful and patient with our family. He explained in detail the benefits we will be receiving and made us feel comfortable in making your decisions. He did not just trying to sell us a policy but he sold our trust in him. Thank you"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Ericka Lara Lopez

September 4, 2026

5  out of  5
rating by Ericka Lara Lopez
"State Farm insurance. I’ve had a great experience with this insurance company. They are very knowledgeable and helpful"
We responded:
"Wow, thank you for the 5-star review, Ericka! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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chrly antony

August 24, 2026

5  out of  5
rating by chrly antony
"Yo a estado con state farm mucho tiempo y me gusta el servicio que me da mi oficina siempre Nuvia es muy paciente y me ayuda con cual quier cosa muchas gracias!"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Buckeye to know you had such a great experience with us. "
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Taryn Higgins

August 21, 2026

5  out of  5
rating by Taryn Higgins
"Super helpful and responsive!"
We responded:
"Hi Taryn, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Buckeye.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Lisa Ross "
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TheReal VTownDesigns

August 20, 2026

5  out of  5
rating by TheReal VTownDesigns
"Worked with Ariana, she was easy to work with and explained everything. A great experience switching our Homeowners and auto insurance over. Highly recommend."
We responded:
"Thanks so much for the fantastic rating, TheReal! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Ashley Pyles

August 19, 2026

5  out of  5
rating by Ashley Pyles
"Ariana is my new agent and was excellent throughout the entire process to set up our new auto policy. She saved us $140 a month on our car insurance! Plus her policy’s coverage was much greater than our current policy. Her customer service was outstanding. She was patient, kind and communicated very clearly. We are praising God for this monthly savings and for Ariana!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Tyneemah Jenkins

August 13, 2026

5  out of  5
rating by Tyneemah Jenkins
"I just want to say thank you to Kyle!!! He is an excellent agent. He has a bright, positive, kind and professional personality. He explained my coverage options for so well, answered all of my questions and followed up with me to make sure that I was happy with everything. He is one of the best sales agents I’ve ever had the pleasure of working with. 🙏🏽"
We responded:
"Tyneemah, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Buckeye insurance team is always here and happy to help. "
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correa52094

August 12, 2026

5  out of  5
rating by correa52094
"Ariana was determined on securing the best rates possible, showing both extensive knowledge and helpfulness. Thank you."
We responded:
"correa52094, thank you for the fantastic review! We’re always here to support you with your insurance needs in Buckeye. "
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Brendan Fraleigh

August 11, 2026

5  out of  5
rating by Brendan Fraleigh
"Really enjoyed working with Ariana and the team.

As someone who is constantly helping clients source the proper coverage, we have had a really nice experience thus far and look to continue to do so in the future."
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Patrick Shafer

August 5, 2026

5  out of  5
rating by Patrick Shafer
"Friendly staff and a pleasure to work with. They follow-up when they said they would. Helped me find a long-lost policy and get it caught-up. Very knowledgeable about insurance and easy to talk to."
We responded:
"Hi Patrick, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Lisa Ross’s team.  Please reach out to us if any questions come up!  - Lisa Ross’s Insurance Team "