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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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chrly antony

August 24, 2026

5  out of  5
rating by chrly antony
"Yo a estado con state farm mucho tiempo y me gusta el servicio que me da mi oficina siempre Nuvia es muy paciente y me ayuda con cual quier cosa muchas gracias!"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Buckeye to know you had such a great experience with us. "
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Taryn Higgins

August 21, 2026

5  out of  5
rating by Taryn Higgins
"Super helpful and responsive!"
We responded:
"Hi Taryn, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Buckeye.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Lisa Ross "
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TheReal VTownDesigns

August 20, 2026

5  out of  5
rating by TheReal VTownDesigns
"Worked with Ariana, she was easy to work with and explained everything. A great experience switching our Homeowners and auto insurance over. Highly recommend."
We responded:
"Thanks so much for the fantastic rating, TheReal! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Ashley Pyles

August 19, 2026

5  out of  5
rating by Ashley Pyles
"Ariana is my new agent and was excellent throughout the entire process to set up our new auto policy. She saved us $140 a month on our car insurance! Plus her policy’s coverage was much greater than our current policy. Her customer service was outstanding. She was patient, kind and communicated very clearly. We are praising God for this monthly savings and for Ariana!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Tyneemah Jenkins

August 13, 2026

5  out of  5
rating by Tyneemah Jenkins
"I just want to say thank you to Kyle!!! He is an excellent agent. He has a bright, positive, kind and professional personality. He explained my coverage options for so well, answered all of my questions and followed up with me to make sure that I was happy with everything. He is one of the best sales agents I’ve ever had the pleasure of working with. 🙏🏽"
We responded:
"Tyneemah, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Buckeye insurance team is always here and happy to help. "
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correa52094

August 12, 2026

5  out of  5
rating by correa52094
"Ariana was determined on securing the best rates possible, showing both extensive knowledge and helpfulness. Thank you."
We responded:
"correa52094, thank you for the fantastic review! We’re always here to support you with your insurance needs in Buckeye. "
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Brendan Fraleigh

August 11, 2026

5  out of  5
rating by Brendan Fraleigh
"Really enjoyed working with Ariana and the team.

As someone who is constantly helping clients source the proper coverage, we have had a really nice experience thus far and look to continue to do so in the future."
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Patrick Shafer

August 5, 2026

5  out of  5
rating by Patrick Shafer
"Friendly staff and a pleasure to work with. They follow-up when they said they would. Helped me find a long-lost policy and get it caught-up. Very knowledgeable about insurance and easy to talk to."
We responded:
"Hi Patrick, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Lisa Ross’s team.  Please reach out to us if any questions come up!  - Lisa Ross’s Insurance Team "
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James Golo

August 3, 2026

5  out of  5
rating by James Golo
"Wonderful company….."
We responded:
"Thanks so much for the amazing review, James! We really appreciate your support here in Buckeye. Just reach out anytime if you need us - we’re here for you. "
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Rhonda Brian White

August 2, 2026

5  out of  5
rating by Rhonda Brian White
"Ariana was very kind and professional, reviewing and covering all parts of both my auto and renters policy.
I know her from church and she was as welcoming and pleasant helping with my policy as she is with visitors and members of our church.

Update*8/2/26*
I was very pleased that Ariana was able to help me get my auto policy reinstated when I fell behind. She and Lisa Ross' agency really are like good neighbors."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Lisa Ross’s Team. "
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David

July 31, 2026

5  out of  5
rating by David
"My insurance agent deserves all the beers in the world. She put $200 back in my tattoo fund every month while giving me better coverage than Progressive! Get her digits, I did!!"
We responded:
"Thanks so much for the amazing review, David! We really appreciate your support here in Buckeye. Just reach out anytime if you need us - we’re here for you. "
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Amanda Bryant

July 31, 2026

5  out of  5
rating by Amanda Bryant
"Ariana blew us away with her professionalism and courtesy to help us insure our home and auto. She’s even helping us secure life insurance so my babies are taken care of. Thank you for everything you did for my family!"
We responded:
"Thank you for the 5-star review of Lisa Ross’s team - we really appreciate your kind words! "
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Lou Adler

July 30, 2026

5  out of  5
rating by Lou Adler
"HAVE BEEN A CLIENT OF THE LISA ROSS STATE FARM AGENCY FOR MANY YEARS. THEY HAVE ALWAYS BEEN ATTENTIVE IN ANSWERING MY QUESTIONS AND NEEDS. THEIR PERSONNEL ARE VERY KNOWLEDGABLE WITH ALL TYPES OF INSURANCE WHICH ALWAYS PUTS US AT EASE. SPECIAL THANKS TO TARA, LANA, LAURA. THEY ARE THE BEST"
We responded:
"Lou, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Buckeye. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Lisa Ross and Team "
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Ariana Thorpe

July 30, 2026

5  out of  5
rating by Ariana Thorpe
"Kyle made switching to State Farm incredibly easy from start to finish. He answered all my questions, handled everything quickly, and helped me save money on my insurance. The whole process was smooth and stress-free. I highly recommend Kyle to anyone looking for great service and real savings!"
We responded:
"Thank you for sharing your positive experience! We're so glad Christina was able to help you get the perfect coverage and save you money. We appreciate your feedback and are here whenever you need us!"
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Rafael Barron

July 29, 2026

5  out of  5
rating by Rafael Barron
"Siwmpre me ayuda la muchacha Nuvia es muy paciente y amable graciad por todo"
We responded:
"Rafael, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Andy David

July 29, 2026

5  out of  5
rating by Andy David
"I had a great experience with Ariana. The team was professional, helpful, and made the entire insurance process simple and stress-free. They took the time to answer my questions, explain my options, and make sure I had the right coverage for my needs.

I really appreciate the excellent customer service and the way they treat their clients with care and respect. I would highly recommend Ariana to anyone looking for a reliable insurance team that truly puts customers first."
We responded:
"Thank you so much for the 5-star rating, Andy! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Lisa Ross "
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Kyle Thomas

July 29, 2026

5  out of  5
rating by Kyle Thomas
"Tara Carter Thomas is the best help and a great spirit"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Buckeye to know you had such a great experience with us. "
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Robert Aaron Williams

July 29, 2026

5  out of  5
rating by Robert Aaron Williams
"Nuvia is awesome"
We responded:
"Thanks for the awesome review Robert! "
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Gloria Haro

July 7, 2026

5  out of  5
rating by Gloria Haro
"Thank you and your TEAM for all that you do! Thankful for the great experience, your service is always greatly appreciated. Thank you for being helpful, accomodating, understanding and always willing to help. Really recomend this specific location for all of there great work and intentions.
Lana, thank you a bunch!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Lisa Ross’s Team. "
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mike mcmichael

July 3, 2026

5  out of  5
rating by mike mcmichael
"From the moment I contacted Lisa Ross Insurance Agencies as a brand-new customer, I knew I was in great hands.

Moving from Canada, I wasn't sure what to expect when arranging insurance in the U.S., but the entire team made me feel welcome, comfortable, and confident right from the start. They took the time to understand my situation and created a protection package that was customized specifically for my needs. Even better, the pricing was exceptionally fair and very reasonable.

What truly sets Lisa Ross Insurance Agencies apart is what happened after I became a customer. Their follow-up letters, check-in emails, and genuine concern for my satisfaction made me feel like a valued person—not just another policy number. That kind of personal service is becoming increasingly rare, and it's something I sincerely appreciate.

It's refreshing to find a company that genuinely cares about its clients and takes pride in building lasting relationships instead of simply making a sale. You can tell they value honesty, integrity, and exceptional customer service in everything they do.

I can recommend Lisa Ross Insurance Agencies without hesitation. If you're looking for an insurance agency that offers outstanding service, personalized attention, fair pricing, and truly cares about its customers, give them the opportunity to earn your business. I believe you'll be just as impressed as I have been.

Thank you to everyone at Lisa Ross Insurance Agencies for making what could have been a stressful experience so easy and enjoyable!

Mike & Darci McMichael
Buckeye Az
Sun City Festival"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Lisa Ross’s Team. "
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Ivan Morales

June 30, 2026

5  out of  5
rating by Ivan Morales
"Shani provided exceptional customer service from start to finish! She was friendly, professional, and took the time to explain everything in a way that was easy to understand. She made the entire insurance process smooth and stress-free, and I truly felt like she had my best interests in mind. It's clear that she genuinely cares about her clients and goes above and beyond to help. If you're looking for someone who is knowledgeable, patient, and reliable, I highly recommend working with Shani at State Farm!"
We responded:
"Thank you for taking the time to leave such a great review, Ivan. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Erika Ybarra

June 30, 2026

5  out of  5
rating by Erika Ybarra
"So happy that I was able to walk in to my local State Farm Lisa’s Ross office and was instantly assisted. I needed a renters policy asap. The young lady wrote my policy and we also discussed life and health insurance. I never knew how much I didn’t know about Life insurance, I will be coming back next week to finalize a policy. I highly recommend this office for all your insurance needs!!!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Lisa Ross’s Team. "
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Linda Riccio

June 19, 2026

5  out of  5
rating by Linda Riccio
"I called the Agency to get a quote for auto, and possibly home insurance. The agent responded to my request the same day, gathered all the pertinent paperwork and I had quotes with multiple alternatives by the 2nd day. The agent was personable and cared about my needs, not simply to sell a policy. I have confidence in the products and the agency to meet my needs now and in the future. Plus, I saved several hundred dollars!"
We responded:
"Thank you for your kind review of State Farm Agent Lisa Ross’s Team. We appreciate it!"
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James Fields

June 16, 2026

5  out of  5
rating by James Fields
"Called in a claim for my windshield. 5 minutes later the glass co called to schedule an appt. 2 hours later my new windshield was finished being installed. Ariana is doing a great job handling all my question about my new auto/renters policy."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Linda Bussard

June 8, 2026

5  out of  5
rating by Linda Bussard
"I had the pleasure of working with Amanda Preston she provided detailed and precise quotes for my insurance needs. She was extremely professional and very accurate in her work. I called the office and was insured within hours. Thank you for the
wonderful service."
We responded:
"We appreciate your review, Linda. We are so happy that you had such a wonderful experience with State Farm Agent Lisa Ross’s Team here in Buckeye ! "