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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kevin Nubes

January 17, 2026

5  out of  5
rating by Kevin Nubes
"Suzanne was the best of help she helped me switch auto and home insurance to the best prices, she gets straight to the point and helps you save!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. Kevin, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Lisa Ross’s Team—we are always here to help! "
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Drak Shareih

January 15, 2026

5  out of  5
rating by Drak Shareih
"Tara Carter-Thomas helped me get the paperwork for my renters insurance so I could send proof to my apartment. She was fast, responsive, knowledgeable, helpful and kind! There was some technical issues with changing the address for the insurance, but she took care of it smoothly and I didn’t have to do anything on my end. It was great that she was willing to email and leave voicemails and text as I frequently am unavailable for calls. Thank you, Tara! Hope to work with you again in the future!"
We responded:
"Thank you so much for the 5-star rating, Drak! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Jaylen Thompson

January 14, 2026

5  out of  5
rating by Jaylen Thompson
"Suzanne Casados was extremely pleasant and thorough in the quick education. I am pleased to be a customer again because of her!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Lisa Ross’s Team! We deeply appreciate your kind words here in Buckeye . "
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Terry Fittro

January 13, 2026

5  out of  5
rating by Terry Fittro
"Special thank you to Suzanne for wading through all the paperwork. Service and follow up was professional and completed in a relaxed and comfortable setting."
We responded:
"Terry, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Lisa Ross’s Team here in our Buckeye office. "
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Michael Jackson

January 13, 2026

5  out of  5
rating by Michael Jackson
"She was kind and patient easy to talk to"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Buckeye to know that you had such a wonderful experience with us here on State Farm Agent Lisa Ross’s Team. Thank you so much for the 5-stars, Michael! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Lisa Ross’s Team anytime. "
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Butch Hulse

January 12, 2026

5  out of  5
rating by Butch Hulse
"Tara was very Friendly, Helpful and Professional !!"
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Joann Carter

January 10, 2026

5  out of  5
rating by Joann Carter
"My customer service rep was Tara Carter-Thomas. The overall experience was seamless. Tara was very knowledgeable and helped assure me I was getting the best product. Absolutely amazing job Tara; truly look forward to working with you going forward. Thanks so very much. Joann"
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James Miller

January 7, 2026

5  out of  5
rating by James Miller
"Quick, professional and responsive service. A+ dealing with Tara Carter-Thomas"
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wade jackson

January 6, 2026

5  out of  5
rating by wade jackson
"Ariana has been my agent for about a years. She the first person has call me ,if any changes to my policy are saving i have missed."
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Cammie Blosser

January 5, 2026

5  out of  5
rating by Cammie Blosser
"Kyle! Tara! Both went above and beyond a typical day of business. I wasn’t paying attention to the day of the week when I showed up at the office hoping to get a correction done on my insurance cards. Kyle happened to be right there and saw me. Letting me know the office was closed. Then proceeded to ask me what I needed help with. I explained what was going on and he remembered me being in the office a couple days before. He reached out to Tara and they got my information down and let me know they could get it to me the next day, which was a Sunday. Tara got ahold of me and we picked a time for me to meet at the office. She had everything ready for me. These 2 make one heck of a team and definitely make you feel special. Just like a family taking care of what you can. Saying I am appreciative is being light! Thank you both for this. Definitely won’t hesitate to reach out when I need too."
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Louis Hall

January 2, 2026

5  out of  5
rating by Louis Hall
"Tara at this office got to the bottom of my concern looked into my issue and fixed my problem thank you so much for taking the time to help Mr H"
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Robert Duncanson

January 1, 2026

5  out of  5
rating by Robert Duncanson
"The transition of my auto insurance from one vehicle to another was done seamlessly."
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Shumpei Yoshizawa

January 1, 2026

5  out of  5
rating by Shumpei Yoshizawa
"Tara was super helpful - didn't know it was this easy to speak with an insurance agent, completely changed my mind about insurance. will be using state farm for most every insurance from now on."
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Nessa Penrose

December 24, 2025

5  out of  5
rating by Nessa Penrose
"I have been with this office forever. Recently Tara helped me out when I was experiencing some hardships and I feel blessed to do business with people who really care. Thank you again Tara!"
We responded:
"Thank you so much for your kind words and continued loyalty! We're truly grateful to have you as part of our community. Tara will be thrilled to hear how much her support meant to you. It's our privilege to assist you, especially during challenging times. Please don't hesitate to reach out if you need anything else."
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Debbie A

December 19, 2025

5  out of  5
rating by Debbie A
"Decided to switch to State Farm and Kyle was very helpful! I had a lot to transfer over and he was able to answer all my questions, help me figure out the correct coverage for me, and was very kind and understanding about it all. Not to mention the switch has saved me so much in monthly payments."
We responded:
"Thank you for sharing your experience! We're glad Kyle could make your transition to State Farm smooth and easy, answering all your questions and helping you find the perfect coverage. It’s great to hear that you’re saving money and feeling confident about your insurance. We appreciate your trust and look forward to continuing to serve you!"
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Free Arizona (Larry98926)

December 19, 2025

5  out of  5
rating by Free Arizona (Larry98926)
"Nuvia, Is ABSOLUTLY the BEST! She is the ONLY one that I will let add, remove or change things on my policies."
We responded:
"Thank you for your wonderful feedback! We're so happy to hear that Nuvia has earned your complete trust when it comes to managing your policies. She truly strives to provide the best service, and your kind words mean a lot to her and our team."
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melody encinas

December 19, 2025

5  out of  5
rating by melody encinas
"Suzanne is amazing she helped me get the best deal of insurance. Suzanne Did above and beyond and explained everything in detail for me. I would highly recommend her, she awesome."
We responded:
"Thank you for sharing your experience! We’re so glad Suzanne could assist you in securing the best insurance deal and took the time to explain everything clearly. She’s dedicated to providing exceptional service, and it’s great to hear she went above and beyond for you. Your recommendation means a lot to us!"
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E Saenz

December 18, 2025

5  out of  5
rating by E Saenz
"I had the pleasure of speaking with Ruben and Mike today. Switching insurance companies for my auto, and both were so helpful and knowledgeable! Thank you for making the switch easy!!"
We responded:
"We’re delighted to hear that Ruben and Mike provided you with such excellent service! Making a switch can sometimes be stressful, so it’s wonderful to know they made the process simple and straightforward. Thank you for choosing us for your auto insurance needs!"
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Tony Adams

December 11, 2025

5  out of  5
rating by Tony Adams
"Brianna was very helpful and informative. I ended up getting twice the coverage for the same price with her help!"
We responded:
"Thank you for your kind review! We're thrilled that Brianna could help you maximize your coverage without increasing your cost. Welcome to the State Farm Family!"
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Anastasia Pavitch

December 10, 2025

5  out of  5
rating by Anastasia Pavitch
"This local Buckeye office is really nice, their staff there is great, they have helped me this year. Very good at explaining their insurance. Good fair pricing on auto insurance."
We responded:
"We appreciate your positive review! It’s great to know that our Buckeye office team was able to assist you and clearly explain your insurance options. We’re committed to offering fair pricing and excellent service, and your feedback means a lot to us. Thank you for being a valued customer!"
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Debra Landgraf

December 10, 2025

5  out of  5
rating by Debra Landgraf
"Tara was extremely helpful in getting homeowners insurance started on our new home. Thank you again."
We responded:
"We appreciate your wonderful feedback! Tara is glad to have helped you get your homeowners insurance set up. Congratulations on your new home!"
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Christine Roberts

December 5, 2025

5  out of  5
rating by Christine Roberts
"Insurance is super confusing sometimes. Actually I lied it's confusing ALL of the time. What do you get or shouldn't then what SHOULD you get or need!? 😵‍💫 Eric, at this office is AH-MAZING and he's the reason I switched agencies! I wasn't even a customer under his agency and he still took the time (and quite a bit of it) to actually sit down and talk about insurance, he answered my questions. He taught me about insurance and provided me the tools to make an informed decision on the coverage I felt I needed! He was super patient, totally chill and I couldn't feel more confident and secure with my choice of insurance coverage. This office has a stellar insurance agent, Eric Haghnazarian!"
We responded:
"Thank you so much for sharing your experience! We totally get that insurance can feel overwhelming and confusing—that’s why Eric goes above and beyond to make everything clear and easy to understand. We’re thrilled to hear that his patience and knowledge helped you feel confident and secure in your coverage decisions. It means a lot to us that Eric’s dedication made you switch agencies and become part of our family. If you ever have more questions, don’t hesitate to reach out—we’re here to help!"
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Anissa Godoy

December 4, 2025

5  out of  5
rating by Anissa Godoy
"Kyle was amazing!! He explained everything so clearly and had a genuine good attitude!! I really appreciated his help and corporation! thank you again kyle!"
We responded:
"We’re so happy to hear Kyle made your experience a positive one! Thank you for recognizing his clear communication and great attitude. Your kind words mean a lot to us. We appreciate your support!"
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Hershel Gamblin

December 3, 2025

5  out of  5
rating by Hershel Gamblin
"Worked with Kyle to get car insurance and was beyond happy with the service. He was extremely friendly and knowledgeable; I’ve recently moved to a new state and this is the first time I’ve bought car insurance on my own, and he was absolutely excellent walking me through and explaining each part of the process and what it covered. He lowered my initial quote while insuring me better than I had originally planned. Under one hour and everything was completely squared away. Couldn’t have asked for anyone better!"
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L NS

December 2, 2025

5  out of  5
rating by L NS
"Ariana did a great job and walked me through every step in the process of switching my vehicle/house insurance. The bonus is that I ended up saving $250 a month on car rates and literally slashed my home insurance cost in half. Thanks again"
We responded:
"Thank you for your wonderful feedback! We're so glad to hear that Ariana provided excellent guidance throughout the process of switching your vehicle and home insurance. Saving $250 a month on car rates and cutting your home insurance cost in half is fantastic news! We appreciate your trust and look forward to continuing to support your insurance needs. Thanks again!"