State Farm® Insurance Agent Lisa Ross
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Toby T
January 29, 2026
5
out of
5
rating by Toby T
"I am not a current customer but I will be soon. I met Eric in line at Fry's and got to talking insurance. I walked into Frys as a Carpenter and walked out as an Insurance Agent. Eric was incredibly knowledgeable and informative in such a short period of time. He explained the rate drops they went through recently, so I am going to be checking on my rates. I hope the rates beat what I have because I would love to have Eric as my agent... I will be leaving a follow up review after I have gone in."
Dulce Navarrete
January 29, 2026
5
out of
5
rating by Dulce Navarrete
"Tara Carter has been amazing to work with. She is quite the professional, always reliable and will be greatly missed here in North Texas. I hope you are wildly successful in Arizona!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
German Rangel
January 28, 2026
5
out of
5
rating by German Rangel
"Ariana did a great job, she was patient and explained in detail every step there is to switching my vehicle/house insurance. The bonus is that I ended up saving on both our vehicles and home insurance and even added more coverage. Ariana was awesome."
We responded:
"German, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Lisa Ross’s Team here in our Buckeye office. "
Yadira Moreno
January 27, 2026
5
out of
5
rating by Yadira Moreno
"Exelente servicio al clente Nuvia Najera muy amable, muy capacitada ,te colabora rapidamente cuando tienes dudas con tus polisas o nesesecitas documentos ampliamente recomendada muy profecional y entregada a su trabajo"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here on State Farm Agent Lisa Ross’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! "
arely diaz
January 27, 2026
5
out of
5
rating by arely diaz
"Nuvia was very helpful and very easy going made everything feel comfortable, she’s great!"
Nicole Velez
January 27, 2026
5
out of
5
rating by Nicole Velez
"I’ve been searching for car insurance for the past month. Agent after agent hounding me!! Making me feel like just another commission. Until I received a genuine message from a State Farm agent named Ruben. He helped me understand my policy and what it entailed. He took his time and didn’t rush me. Even after I told him I’d get back fo him when I decide. He allowed me to call him on my own time. He allowed me to talk and listened. I appreciate his kind and upbeat attitude! His customer service is superior! His knowledge on point!! I highly recommend him!! Thanks Ruben!!"
Izzy
January 26, 2026
5
out of
5
rating by Izzy
"I was having a really bad day until Erika helped me out . She was very nice and had great energy no problems . Thank you very much I will definitely be back .😁"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here on State Farm Agent Lisa Ross’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! "
Will
January 26, 2026
5
out of
5
rating by Will
"Tara was absolutely amazing to work with. She was professional, knowledgeable, and made the whole process smooth and stress-free. She took the time to answer all my questions and genuinely cared about helping me. Highly recommend asking for Tara if you’re looking for great service!"
We responded:
"Wow, thank you for the 5-star review, Will! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch! Will, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Lisa Ross’s Team is just a call or email away! "
Maria Martinez
January 26, 2026
5
out of
5
rating by Maria Martinez
"I had the pleasure of working with Erika. She was very helpful and very kind! She helped me add a vehicle with no difficulties!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Lisa Ross’s Team. "
House Hold
January 24, 2026
5
out of
5
rating by House Hold
"We received excellent service from Ariana Smith with State Farm Agent Lisa Ross. Ariana provided us with lightening fast service! Providing us with quotes that showed we could cut our auto and home insurance premiums by more than half. She certainly made our day, as we are now insured by State Farm."
We responded:
"House, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Lisa Ross’s Team here in our Buckeye office. "
Xenique Mcleod
January 24, 2026
5
out of
5
rating by Xenique Mcleod
"Eric got me an excellent deal on my car insurance, nearly $100 less than Geico was charging. He was quick and funny and very knowledgeable"
We responded:
"Thank you for taking the time to leave such a great review, Xenique. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Lucy cordoniz
January 22, 2026
5
out of
5
rating by Lucy cordoniz
"I had a wonderful experience with Brianna as a first time customer. The entire process was super efficient and easy . Brianna was extremely helpful and nice. I will definitely recommend State Farm to my family and friends ."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. Lucy, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Lisa Ross’s Team—we are always here to help! "
Johanna
January 21, 2026
5
out of
5
rating by Johanna
"Tara and Kyle were PHENOMENAL! Seriously, this was some of the best service I’ve ever experienced. They were beyond helpful, genuinely kind, and made everything effortless from start to finish. You can tell they truly care and take pride in what they do. If every place had a Tara and Kyle, the world would be a better place! Outstanding service, amazing people, and an experience I can’t recommend highly enough!"
We responded:
"Thanks so much for the amazing review, Johanna! We really appreciate your support here in Buckeye . If you ever have any questions or need insurance assistance in the future, we are just a message away! Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Lisa Ross’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Buckeye . "
Kevin Nubes
January 17, 2026
5
out of
5
rating by Kevin Nubes
"Suzanne was the best of help she helped me switch auto and home insurance to the best prices, she gets straight to the point and helps you save!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. Kevin, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Lisa Ross’s Team—we are always here to help! "
Drak Shareih
January 15, 2026
5
out of
5
rating by Drak Shareih
"Tara Carter-Thomas helped me get the paperwork for my renters insurance so I could send proof to my apartment. She was fast, responsive, knowledgeable, helpful and kind! There was some technical issues with changing the address for the insurance, but she took care of it smoothly and I didn’t have to do anything on my end. It was great that she was willing to email and leave voicemails and text as I frequently am unavailable for calls. Thank you, Tara! Hope to work with you again in the future!"
We responded:
"Thank you so much for the 5-star rating, Drak! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Jaylen Thompson
January 14, 2026
5
out of
5
rating by Jaylen Thompson
"Suzanne Casados was extremely pleasant and thorough in the quick education. I am pleased to be a customer again because of her!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Lisa Ross’s Team! We deeply appreciate your kind words here in Buckeye . "
Terry Fittro
January 13, 2026
5
out of
5
rating by Terry Fittro
"Special thank you to Suzanne for wading through all the paperwork. Service and follow up was professional and completed in a relaxed and comfortable setting."
We responded:
"Terry, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Lisa Ross’s Team here in our Buckeye office. "
Michael Jackson
January 13, 2026
5
out of
5
rating by Michael Jackson
"She was kind and patient easy to talk to"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Buckeye to know that you had such a wonderful experience with us here on State Farm Agent Lisa Ross’s Team. Thank you so much for the 5-stars, Michael! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Lisa Ross’s Team anytime. "
Butch Hulse
January 12, 2026
5
out of
5
rating by Butch Hulse
"Tara was very Friendly, Helpful and Professional !!"
We responded:
"Greetings Butch, Thanks for choosing us and leaving such a great review! We appreciate your recognition and will do our best to keep up the great work! Our goal will always be to provide the best experience and we love knowing yours was no different. See you next time!"
Joann Carter
January 10, 2026
5
out of
5
rating by Joann Carter
"My customer service rep was Tara Carter-Thomas. The overall experience was seamless. Tara was very knowledgeable and helped assure me I was getting the best product. Absolutely amazing job Tara; truly look forward to working with you going forward. Thanks so very much. Joann"
We responded:
"Dear Joann, Thanks for the kind words! Hearing that your experience went well really makes our day. We'll be sure to share your experience with the rest of our team members as inspiration! It was a pleasure to serve you."
wade jackson
January 6, 2026
5
out of
5
rating by wade jackson
"Ariana has been my agent for about a years. She the first person has call me ,if any changes to my policy are saving i have missed."
We responded:
"Dear wade, Thank you for the awesome feedback. We are happy to read that our team has been able to provide exceptional service for you. Please reach out to us with any additional questions or comments! Please let us know what we can do for you in the future."
Louis Hall
January 2, 2026
5
out of
5
rating by Louis Hall
"Tara at this office got to the bottom of my concern looked into my issue and fixed my problem thank you so much for taking the time to help Mr H"
We responded:
"Hi Louis, we're delighted to hear about your experience with Tara! We're always happy to help so don't hesitate to contact us if you ever need anything. We look forward to serving you many more times in the future! Sincerely, Lisa Ross and Team"
Robert Duncanson
January 1, 2026
5
out of
5
rating by Robert Duncanson
"The transition of my auto insurance from one vehicle to another was done seamlessly."
We responded:
"Hello Robert, thank you for taking the time to share your experience. We value your feedback and look forward to seeing you again soon! We hope to continue exceeding your expectations with great service. Thanks again and we look forward to seeing you again soon."
Shumpei Yoshizawa
January 1, 2026
5
out of
5
rating by Shumpei Yoshizawa
"Tara was super helpful - didn't know it was this easy to speak with an insurance agent, completely changed my mind about insurance. will be using state farm for most every insurance from now on."
We responded:
"Hey Shumpei, Thank you for taking the time to share your experience. It's feedback like yours that reminds us why we do what we do. We look forward to serving you many more times in the future! Thanks again and we look forward to seeing you again soon."
Nessa Penrose
December 24, 2025
5
out of
5
rating by Nessa Penrose
"I have been with this office forever. Recently Tara helped me out when I was experiencing some hardships and I feel blessed to do business with people who really care. Thank you again Tara!"
We responded:
"Thank you so much for your kind words and continued loyalty! We're truly grateful to have you as part of our community. Tara will be thrilled to hear how much her support meant to you. It's our privilege to assist you, especially during challenging times. Please don't hesitate to reach out if you need anything else."